Our ISO 9001 and ISO 14001 certification demonstrates Blyth Group’s total commitment to quality assurance and environmental sustainability.

ISO 9001:2015

The global standard for quality assurance, ISO 9001:2015 confirms we:

• Always put our clients first
• Utilise a dedicated quality management system
• Have an engaged, proactive management structure
• Base our decisions on data and evidence
• Consistently improve our services and company processes

In practice, this means we can guarantee you a consistently high level of service. With Blyth Group, you get the value you expect alongside the customer satisfaction you deserve.

We carry out regular audits to ensure these quality management processes stay comprehensive and relevant. We also adapt these processes based on feedback from clients and independent certification bodies.

Plan with confidence safe in the knowledge that your project will wrap up on time, within budget and to the highest possible standards.

ISO 14001:2015

Choosing a partner with ISO 14001:2015 certification helps demonstrate your commitment to sustainability and enables you to adhere to your own environmental targets.

Using this framework, we've developed our own environmental management system to take account of:

• Auditing
• Communications
• Labelling
• Life cycle analysis
• Climate change

Recognised internationally, ISO 14001:2015 confirms that environmental standards are not only being adhered to, but measured and improved on.

This enables you to adhere to statutory and regulatory requirements, as well as benefit from improved efficiencies and reduced costs.

It also reassures residents, employees and stakeholders that you're taking every possible step towards reducing your carbon footprint.

Prove your commitment to supporting disabled people in the workplace by partnering with a provider that’s part of the voluntary Disability Confident scheme.

Achieving Disability Confident status means we’ve taken steps within our community to employ, support and empower people with disabilities.

Through the national Disability Confident scheme, we’ve been able to employ a host of talented, highly motivated and valuable new team members.

We’ve also received specialist guidance, implemented new resources and conducted assessments to make our workplace and working practices as accessible as possible.

A government initiative, Disability Confident has been developed in conjunction with both employers and disability rights representatives. The scheme is categorised into three levels:

• Level 1: Disability Confident Committed
• Level 2: Disability Confident Employer
• Level 3: Disability Confident Leader

Not only does this vastly enhance our team, it helps us adopt a unique perspective concerning the needs of disabled people in the properties we service.

As a Disability Confident Employer, partnering with Blyth Group won’t just help you find efficient solutions, you’ll gain access to vital skills and expertise not available elsewhere.

Protect your reputation and demonstrate corporate responsibility by partnering with a firm registered as 'compliant' with The Contractors Health and Safety Assessment Scheme (CHAS).

A founder member of Safety Schemes In Procurement (SSIP), CHAS is the leading authority and advice body focusing on Health & Safety compliance.

Our CHAS certification also confirms our PAS 91 adherence, and ability to work effectively with social care providers. CHAS covers:

Reduce your potential liability safe in the knowledge that Blyth Group is certified as having processes that mitigate or alleviate Health & Safety risks.

We strive to meet, if not exceed, the criteria CHAS put forward as required to satisfy its widely recognised Health & Safety standards.

This ensures that any work we undertake will be in line with your Health & Safety standards, as well as those of others within your supply chain.

To achieve this status, all our Health & Safety procedures, processes, arrangements and records have been audited by qualified, specialist CHAS assessors.

In addition to this assurance, our CHAS certification means that all our Health & Safety records are easily available, stored online in a single location.

Reduce the time and costs associated with your procurement process by partnering with a company certified as satisfying typical PQQ requirements.

Our CHAS certification confirms our PAS 91 adherence in relation to all elements of our work, including:

• Construction
• Repairs and maintenance
• Refurbishment
• Extensions
• Conversions
• Demolition

This certificate also verifies our financial viability, organisational capabilities and strength of our governance structure.

The national CHAS Social Care Services (SCS) programme assesses the suitability of companies to work with a range of different care providers, including:

• Residential and nursing care
• Supported and independent living
• Domiciliary
• Day care
• Learning and physical disabilities
• Mental health care

Ensure the highest possible Health & Safety standards, even in sensitive settings, by partnering with Blyth Group, certified by CHAS.

Streamline your procurement processes and be confident of effective engagement based on Blyth Group's Constructionline Gold (level 3/4) certification.

Our Constructionline certification means you can learn more about our company health, risk mitigation processes and other policies. This certificate covers:

• Quality management
• Legislative compliance
• Financial solvency
• Insurance
• Health & Safety procedures
• Environmental and equality credentials

Constructionline offers four tiers of membership: 'Associate' (level 1); 'Silver' (level 2); 'Gold' (level 3); and, 'Platinum' (level 4). Holding the highest tier of membership means that we:

• Conform to all mandatory requirements of the updated PAS 91 questionnaire (C1-C4)
• Hold a valid SSIP certificate
• Adhere to key PQQ requirements (in alignment with areas listed above)
• Comply with all relevant Health & Safety legislation
• Have undergone an on-site audit/assessment by leading Health & Safety auditors

Constructionline also hosts regular events for buyers to meet suppliers in person, opening up an additional, beneficial communication channel.

Save time on procurement and know you'll receive the highest possible service standards by partnering with Blyth Group.

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Confirm adherence to PAS 91 and all relevant Health & Safety standards with our Exor and SafeContractor accreditation.

Both Exor and SafeContractor have been developed by Alcumus® Group, a leading provider of accreditation for the construction industries.

Partnering with a SafeContractor and Exor accredited provider speeds up your procurement process and helps reduce your potential liability by mitigating or alleviating Health & Safety risks.

SafeContractor

SafeContractor certification proves we adhere to all relevant Health & Safety standards.

This status helps remove a whole host of risks from your supply chain, including:

• Revenue loss
• Reputational damage
• Poor productivity
• Substandard service delivery
• Interrupted cash flow
• Increased regulatory scrutiny
• Lack of customer satisfaction
• Legal proceedings

Maintain your brand reputation and ensure the best possible safety standards for both residents and other contractors.

Exor

Our Exor accreditation can help reduce your procurement process burden by confirming we adhere to all finance, safety, environmental, quality and social value aspects of the standard PQQ.

This accreditation is aligned with government-approved procurement standards, including PAS 91.

Guarantee procedural oversight and adherence to a regulatory framework through our partnership with the National Inspection Council for Electrical Installation Contracting (NICEIC).

NICEIC is the UK's leading electrical contracting certification body, representing:

• More than 95% of large-scale construction projects and 90% of commercial electrical jobs
• 80% of domestic electrical contractors (including the top 50 in the UK)
• The most recognised electrical regulatory brand name in the UK among homeowners

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Whether you're commissioning work on a single property, or on behalf of a local council for an entire estate, you want to ensure you're getting value for money. Our association with NICEIC helps to assure this by introducing:

• Regular assessments for practitioners
• A safe and fully compliant regulatory framework
• The NICEIC Platinum Promise
• Access to a formal complaints procedure

NICEIC also provides a variety of specific schemes and certification types, including:

• Approved Contractor Scheme: Applicable to all electrical installation companies
• Domestic Installer Scheme: Ensuring installers comply with 'Part P'
• Microgeneration Certification (MCS): Applicable to green/renewable technology
• PAS 2030 Installer Scheme: Supporting installation of energy efficiency measures
• Fire Detection Scheme (BAFE SP203-1): Accrediting fire detection/alarm installers
• Competent Persons Scheme: Ensuring compliance with Building Regulations
• Portable Appliance Testing (PAT): Safety testing of portable electronic appliances
• Hazardous Areas Scheme: Covering electrical work conducted in hazardous environments
• Scottish Certification Scheme: Applicable to electrical contractors working in Scotland

Our NICEIC certification ensures all your work will be carried out to the highest possible standard. In many instances, this also enables us to streamline your timeframes and, ultimately, help you maximise ROI.

Safely install Thor Helical wall ties, helical bars and insulation fittings – the international benchmark – to ensure your project is of the best possible standard on completion.

Our status as 'Thor Helical Remedial Approved Installers' helps you get maximum value from Thor Helical products, ensuring all recommended steps are taken during installation. This can help prevent additional work later.

Thor Helical Remedial only certifies a select, elite group of Approved Installers it describes as "quality conscious, service orientated companies". This status requires us to:

• Use 100% Thor Helical Remedial components on relevant projects
• Provide an independent Insurance Backed Guarantee
• Offer advice to help you make sense of complex construction requirements

Our experienced team members have been trained extensively on the effective use of Thor Helical products, ensuring you get the maximum value over the lifetime of the structural repair solution. This training is conducted on an ongoing basis to help installers stay up-to-date with the latest best practice.

The Thor Helical products we install include:

• Bed Joint reinforcement
• Remedial wall ties and restraints
• Cavity wall ties and fixings
• Insulation fixings

Not only does Thor Helical Remedial provide comprehensive training, its Technical Managers carry out regular inspections to confirm the quality of our work. This includes inspections of the site, practitioner workmanship and office-related systems.

Tenant Participation Advisory Service (TPAS) Quality Mark certification demonstrates the strong onus we place on resident engagement on your behalf.

This certificate and the associated service standards – developed specially for suppliers and sub-contractors – provides a minimum framework from which to ensure residents stay involved and informed.

The standards TPAS measures include the provision of:

• Information regarding relevant services and products
• Consistent improvements in service delivery
• Team training for resident engagement and equality/diversity
• A defined approach towards resident engagement and client interaction

Regardless of the quality of work completed, a high service standard can only truly be achieved with the degree of inclusivity outlined by TPAS.

This certificate offers third-party assurance to you, your partners, your residents and future residents that the well-being of those occupying the properties remains a key concern.

It shows that we listen and respond to residents, seeking to involve them throughout the entire process before going the extra mile to deliver in line with their needs.

TPAS also acts as a mark of credibility and excellence, assuring your organisation and your residents that the highest relevant standards will be adhered to.

This certificate is widely recognised as the standard for resident engagement.

Accredited training is a key element of TPAS certification

To ensure the framework is universally delivered, TPAS provides Blyth Group with advice, accredited training and regular audits by an independent TPAS team.

The 'Level 2 Award in Involvement in Housing and Communities' and 'Level 3 Award in Resident Scrutiny' training qualifications promoted by TPAS are both accredited by the Chartered Institute of Housing (CIH).

TPAS also provides Blyth Group with Level 2 training qualifications in conjunction with Open Awards, including:

• Understanding Tenant Scrutiny
• Understanding Housing Management Performance Information
• Social Media
• Effective Meetings
• Tenant Involvement

Demonstrate your credentials as an inclusive housing provider by partnering with Blyth Group, a TPAS-approved organisation.

Our Gas Safe registration provides a high-level framework for delivery, helping you reassure residents of your commitment to gas-related safety standards.

This enables you to:

• Satisfy building regulations
• Minimise carbon monoxide risks
• Reduce the chances of an emergency
• Alleviate the need for repeat visits

Not only do we provide all relevant Gas Safe certification, we also commit to adhering to the regulatory body's five key performance indicators.

Residents will welcome your commitment to gas safety standards. Our team can be found on the Gas Safe Register, or present a Gas Safe ID card on arrival.

Certifying Appliances

Whenever we install a new heat-producing gas appliance, we'll issue a 'Building Regulations Compliance Certificate' to notify the local authority. This will then be sent on to residents within 28 days.

We also maintain a 'Landlord Gas Safety Record' for each property after every visit. Required by law, this document lists precisely what checks have been carried out, by which engineer and when.

Your Landlord Gas Safety Record has to cover:

• Property address
• Location of every appliance and flue checked
• Safety defects and required action
• Comprehensive results confirmation
• Date of checks
• Landlord (or, agent) name and address
• Name, signature and registration number of inspector

You also need to keep all gas pipework in satisfactory condition. Once we've carried out all the relevant checks, we can issue you with paperwork confirming the integrity of your gas pipework.

Gas Safe Registration isn't just a legal obligation. It's proof that you put the safety and wellbeing of your residents above all else.

Ensure your next project is completed to the optimal standards by partnering with Blyth Group, a multi-certificated service provider.

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Cyber Essentials Plus still has the Cyber Essentials trademark simplicity of approach, and the protections you need to put in place are the same, but this time the verification of your cyber security is carried out independently by your Certification Body. The more rigorous nature of the certification may mean you need to buy additional support from your Certification Body.

Cyber Essentials and GDPR

The GDPR is a far reaching set of regulations, intended to guarantee the privacy of individuals and protection of personal data, within the European Union.

Although the regulation demands that you take appropriate measures to protect the integrity and confidentiality of any personal data you hold, it does not provide a check list of measures for you to take. Instead, it specifies that you must determine your own cyber security approach based on the personal information you hold and the risk to individuals were that information be lost or compromised. The NCSC has published some information on the relationship between GDPR and cyber security.

Cyber Essentials can help with this, but it’s not a solution for all your GDPR obligations. It’s also important to realise that the information security which GDPR requires extends beyond cyber security to include things like the physical and organisational security measures necessary to protect personal data.

The Information Commissioner’s Office (ICO), whose job it is to uphold the GDPR in the UK, recommends Cyber Essentials as ‘A good starting point’ for the cyber security of the IT you rely on to hold and process personal data. Our technical controls will give you a solid base on which you can build your cyber security as appropriate.

The GDPR came into effect on 25 May 2018.